Privacy policy

Last Updated: June 5, 2026

ROSE MADINA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience. ROSE MADINA is powered by Shopify, which enables us to provide our services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.

We may collect the following categories of personal information:

• Contact details such as your name, billing address, shipping address, phone number, and email address.

• Financial information including payment details, transaction information, and payment confirmations.

• Account information such as username, password, preferences, and settings.

• Transaction information including products viewed, added to cart, wishlist activity, purchases, returns, exchanges, and cancellations.

• Communications you send to us through customer support inquiries or other interactions.

• Device information such as IP address, browser type, device details, and network information.

• Usage information regarding how you interact with our website and services.

We may collect personal information:

• Directly from you when you create an account, place an order, contact us, or interact with our services.

• Automatically through cookies, website technologies, and device interactions.

• From service providers that assist in operating our business.

• From business partners and third parties.

We may use your information to:

• Process orders and payments.

• Fulfill deliveries and returns.

• Manage and maintain your account.

• Improve and personalize your shopping experience.

• Provide customer support.

• Send order updates and notifications.

• Conduct marketing and promotional activities.

• Detect fraud and improve security.

• Comply with legal obligations and enforce our policies.

We may share your information:

• With Shopify and service providers that help operate our store.

• With payment processors, shipping providers, customer support providers, and cloud storage services.

• With marketing partners for advertising and promotional purposes.

• With affiliates and business partners where necessary.

• When required by law, legal process, or to protect our rights and services.

Our store is hosted by Shopify. Information submitted through our website may be shared with Shopify and its service providers in order to provide, improve, and secure our services.

Shopify may process personal information according to its own privacy practices and applicable laws.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those websites independently.

Our services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

We implement reasonable security measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your location, you may have the right to:

• Access your personal information.

• Correct inaccurate personal information.

• Request deletion of personal information.

• Receive a copy of your personal information.

• Request transfer of your personal information where applicable.

• Opt out of marketing communications.

If you have concerns regarding how we process your personal information, you may contact us directly.

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, appropriate safeguards will be implemented to protect your information during international transfers.

We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, legal obligations, or regulatory requirements.

Email: atiq84406@gmail.com

Address: 1/4 Apollo Bandar, Colaba, Mumbai, Maharashtra 400005, India.