Shipping Policy

At Rose Madina, we strive to deliver your order as quickly and efficiently as possible. Please take a moment to review our shipping policy below.

Shipping Origin: We ship all orders from our India warehouse, ensuring that your products are carefully managed and dispatched swiftly.

Free Express Shipping: We offer free express shipping across India.

• For Major Cities, orders typically arrive within 3–4 working days.

• For the rest of India, delivery may take 5–7 working days, depending on your location.

• Delivery Window: Orders are delivered between 9:00 AM and 8:00 PM, Monday to Saturday.

• Holiday Hours: No deliveries will be made on public holidays or Sundays. Any order placed on a holiday will be processed the next business day.

• Processing Time: Orders typically take 1–2 business days to process. Once processed, your order will be dispatched for delivery.

• Order Tracking: Once your order has been shipped, you will receive an email and WhatsApp notification with your tracking number. You can track your shipment through our website, WhatsApp tracking service, or by contacting our customer support team.

Shipping Update: Due to the current regional situation, delivery timelines may be extended. We are working closely with our shipping partners to ensure your order reaches you safely and efficiently. You will receive a tracking number once your order has been placed, allowing you to follow the progress of your shipment once dispatched.

At Rosemadina, we nurture a strong affection for our clients. That is why we continuously work to improve our delivery process to ensure you start enjoying our products as soon as possible.

The products sold on www.rosemadina.com are carefully packed in India and shipped to more than 35 countries worldwide. We are constantly improving our service and expanding our geographical coverage. If your country is not currently available, please subscribe to our newsletter for future updates.

Once you place an order, you will automatically receive a confirmation email containing your order number, purchase details, and additional important information.

Our team will carefully pick and pack your items before handing the parcel over to our delivery partner. Once dispatched, you will automatically receive a tracking email.

You may check the status of your order at any time by visiting Ekart and using your tracking number.

Please note that order status updates may take up to 48 hours after placing your order and up to 72 hours during weekends. During national and religious holidays, additional delays may occur.

We offer Standard International Delivery on all orders shipped from India, UAE, and Qatar.

Delivery times begin once your order has been accepted, approved, and shipped. Actual delivery times depend on the destination country and may be delayed due to customs clearance procedures or local regulations.